The onsen was super relaxing after a day of exploring. The staff were helpful in making reservations nearby. Just a bit of a hassle with the parking situation! 🅿️

The building shows signs of wear, particularly in the rooms, with damaged furniture and outdated decor. I experienced issues with room cleanliness. the room was not thoroughly cleaned, including hair and dirt in various spots. Internet access was unreliable, as guests were informed that not all areas had connectivity. Parking options were awkward. the designated parking was icy and unclear, leading to confusion about where to park.

The room enjoyed an amazing view of the canal, perfect for sipping coffee while marveling at the scenery. The size of the room surprised me, offering plenty of space for our family. The breakfast at the restaurant impressed everyone, especially the variety of dishes available. However, the cleanliness in the room didn’t meet expectations. I noticed some stains on the furniture and dust in the corners. The air conditioning unit was not functioning well, making it uncomfortable during warm periods. The bathroom had minor issues like a broken toilet lid and poor water pressure in the shower, which was inconvenient. The check-in process was somewhat slow, and staff could use more training to enhance the guest experience. It felt like they were overworked. The location is fantastic, being close to local attractions, but the small restaurant often struggled with crowds during breakfast hours.

The location is excellent, right across from the Otaru canal, and the breakfast was delightful, featuring grilled salmon and a variety of choices. The staff was friendly and accommodating, making my stay even more enjoyable.

Parking can be a hassle.

Complicated parking experience left us frustrated.

It is a vibrant hotel with cozy rooms featuring modern amenities and a delightful restaurant serving flavorful Japanese dishes!

great breakfast but cleanliness issues

The location was prime, right by the canal and local attractions. I appreciated the cozy river view from my room. it made for lovely mornings. Breakfast was exceptional with a variety of options, definitely one of the best I've enjoyed recently.

A Comfortable Stay with Great Dining

Our family enjoyed a spacious deluxe room equipped with a bath and convenient access to laundry facilities. The restaurant served delicious Japanese dishes at affordable prices. While parking can be tricky, the short walk to the canal makes it worthwhile. Plan ahead to secure a good spot!

It was just an excellent fit for a weekend adventure in Otaru with good value for cost. The breakfast at Nord hotel had an unbeatable view of the Otaru Canal, making it one of the best I've ever had in Japan. If you have heavy luggage, consider taking a cab to the hotel during winter.

I had a fantastic time here, loved the spacious triple room with comfy beds, and the impressive TV was perfect for viewing my photos, but there weren't any extra blankets available.

The breakfast was excellent (especially the grilled salmon! ), and the room was very clean with a beautiful view of the canal. The staff were super friendly, making me feel right at home.

Nothing negative to say.

can recommend for a momentary pause

Spacious room, convenient location, with a beautiful canal view and easy access to laundry facilities, making it a pleasant place for short stays.